In this policy, ‘we’, ‘us’ and ‘our’ means Nowicki Carbone Lawyers, including our employees and branch offices. ‘You’ means our client, potential clients, business associates, employees and prospective employees.
This policy explains how we manage personal information that we collect. The policy may be reviewed and updated from time to time. The most current version of the policy is available at www.nowickicarbone.com.au/privacy-policy.
The kinds of personal information that we collect and hold
Personal information is information that allows us to identify you. For example, name, date of birth, address, telephone number and sensitive information. Sensitive information includes information about your health.
How we collect and hold personal information
We may collect information that you provide directly to us. We may also collect information about you that third parties provide to us. For example, from other legal or medical practitioners.
We are committed to protecting your personal information. We will take steps to keep your personal information confidential, and to prevent unauthorised access and misuse of your personal information. We may hold your information with a secure third party storage provider.
Protecting personal information can become important in the context of interpersonal disputes. If you wish to allow any family members or friends to access information relevant to your dealings with us, you must be present with that person or provide prior written consent identifying those persons to us.
If we no longer need your personal information, we will take reasonable steps to destroy it or remove identifying details. If you are a client, we are required to retain your file for seven years after the matter closes, unless we are instructed to do otherwise.
The purposes for which we collect, hold, use and disclose personal information
In general, we only collect, hold, use and disclose your personal information to carry out our business practices. Our business practices include the provision of legal services and marketing our services.
We may need to disclose your personal information to third parties in the course of providing legal services to you. In general, we are unlikely to disclose your information to overseas recipients. But we may do so if we need to seek specialised legal advice or assistance.
How you may access and seek correction of your personal information or make a complaint
You can contact firstname.lastname@example.org to request access to or correction of your personal information.
If you want to make a complaint about our handling of your personal information, you should do so in writing to email@example.com and we will respond within approximately 30 days.